Our refrigerator suddenly stopped cooling and we were terrified of losing all our food. We called Sam Appliance Repair in a panic. Not only did they schedule us for the same afternoon, but the technician arrived early, diagnosed the issue as a faulty compressor relay, and replaced it on the spot. He was friendly, explained everything in detail.

Our dishwasher had been making strange noises and wouldn’t drain. I assumed we’d need a new one, but Sam’s team came in, inspected the motor and drainage system, and found a small spoon jammed inside. They removed it, checked for damage, and had everything back to normal in under 45 minutes. Honest, polite, and very knowledgeable.

We were hosting a dinner party when our oven suddenly stopped heating. Total disaster. I called Sam’s and explained the urgency. To my surprise, they sent a technician within 90 minutes. He found a faulty igniter, replaced it on the spot, and tested the oven thoroughly. Because of him, we were able to cook and entertain without canceling the evening.